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A SuperAgent also broadcasts wake‑up calls to other agents located on the same network subnet. The

SuperAgent receives a wake‑up call from the ePolicy Orchestrator server, then wakes up the agents in

its subnet.

This is an alternative to sending ordinary agent wake‑up calls to each agent in the network or sending

agent wake‑up task to each computer.

SuperAgents and broadcast wake-up calls

Use agent wake‑up calls to initiate agent‑server communication, consider converting an agent on each

network broadcast segment into a SuperAgent.

SuperAgents distribute the bandwidth load of concurrent wake‑up calls. Instead of sending agent

wake‑up calls from the server to every agent, the server sends the SuperAgent wake‑up call to

SuperAgents in the selected System Tree segment.

The process is:

Server sends a wake‑up call to all SuperAgents.

SuperAgents broadcast a wake‑up call to all agents in the same broadcast segment.

All notified agents (regular agents notified by a SuperAgent and all SuperAgents) exchange data

with the ePolicy Orchestrator server or Agent Handler.

When you send a SuperAgent wake‑up call, agents without an operating SuperAgent on their

broadcast segment are not prompted to communicate with the server.

SuperAgent deployment tips

To deploy enough SuperAgents to the appropriate locations, first determine the broadcast segments in

your environment and select a system (preferably a server) in each segment to host a SuperAgent. If

you use SuperAgents, make sure all agents are assigned a SuperAgent.

Agent and SuperAgent wake‑up calls use the same secure channels. Make sure the following ports are

not blocked by a firewall on the client:

• The agent wake‑up communication port (8081 by default).

• The agent broadcast communication port (8082 by default).

Convert agents to SuperAgents

During the global updating process, when the SuperAgent receives an update from the ePolicy

Orchestrator server it sends wake‑up calls to all the agents in its network. Configure SuperAgent policy

settings to convert an agent to SuperAgent.

Task

For option definitions, click ? in the interface.

Click Menu | Systems | System Tree | Systems, then select a group under System Tree. All the systems

within this group appear in the details pane.

Select a system, then click Actions | Agent | Modify Policies on a Single System. The Policy Assignment page

for that system appears.

From the product drop‑down list, select McAfee Agent . The policy categories under McAfee Agent are

listed with the system’s assigned policy.

If the policy is inherited, select Break inheritance and assign the policy and settings below.

Working with the agent from the McAfee ePO server

SuperAgents and how they work

McAfee

Agent 4.8.0 Product Guide

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