
Include the agent on an image ............................41
Identify duplicate agent GUIDs .........................41
Correct duplicate agent GUIDs ......................... 41
Install agent on a non-persistent virtual image ..................... 42
3 Upgrading and restoring agents 43
Upgrading vs. updating ...............................43
Upgrade agents using a product deployment task .....................44
Upgrade an unmanaged agent on Ubuntu ........................44
Restore a previous version of the agent on Windows ................... 45
Restore a previous version of the agent on UNIX-based and Macintosh systems ........ 46
4 Changing agent management modes 47
When to change agent management modes .......................47
Change the agent mode on Windows ......................... 48
Change from unmanaged to managed mode in Windows ...............48
Change from managed to unmanaged mode in Windows ...............48
Change the agent mode on UNIX-based and Macintosh systems .............. 49
Change from unmanaged to managed mode on UNIX-based platforms ......... 49
Change from managed to unmanaged mode on UNIX-based platforms ......... 50
5 Removing the McAfee Agent 51
Remove agents when deleting systems from the System Tree ................51
Remove agents when deleting groups from the System Tree ................ 51
Remove agents from systems in query results ...................... 52
Remove the agent from a Windows command prompt ...................52
Remove agents from non-Windows operating systems ...................52
Using the agent
6 Configuring agent policies 57
Agent policy settings ................................ 57
Priority event forwarding ............................59
Retrieve system properties ...........................59
Select a repository ................................. 60
Proxy settings for the agent .......................... 61
Configure proxy settings for the agent ...................... 61
Repository Package Management ........................... 62
About Repository Package Management ..................... 62
Manage the deployed server .......................... 62
Change the agent user interface and event log language ................. 63
Configure selected systems for updating ........................ 63
7 Working with the agent from the McAfee ePO server 65
How agent-server communication works ........................ 65
Agent-server communication Interval ...................... 66
Agent-server communication interruption handling .................66
Wake-up calls and tasks ............................67
SuperAgents and how they work ........................... 68
SuperAgents and broadcast wake-up calls .................... 69
Convert agents to SuperAgents .........................69
SuperAgent caching and communication interruptions ................70
SuperAgent and its hierarchy ......................... 71
Creating a hierarchy of SuperAgents .......................71
Agent relay capability ................................73
Communicating through RelayServers ...................... 73
Contents
4
McAfee
®
Agent 4.8.0 Product Guide
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