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Working with the agent from the McAfee
ePO server
The McAfee ePO interface includes pages where agent tasks and policies can be configured, and where
system properties, agent properties, and other McAfee product information can be viewed.
Contents
How agent-server communication works
SuperAgents and how they work
Agent relay capability
Respond to policy events
Run client tasks immediately
Locate inactive agents
Windows system and product properties reported by the agent
Queries provided by McAfee Agent
How agent-server communication works
The agent has to talk to an ePolicy Orchestrator server or Agent Handler periodically to ensure all
settings are current, send events and so on.
The ePolicy Orchestrator server uses an industry‑standard Transport Layer Security (TLS) network
protocol for secure network transmissions.
When the agent is first installed, it calls in to the server at a random time within six seconds.
Thereafter, the agent calls in whenever one of the following occurs:
• The Agent‑to‑server communication interval (ASCI) elapses.
• A scheduled wake‑up task runs on the client systems.
• Communication is initiated manually from the managed system.
• Agent wake‑up calls sent from the ePolicy Orchestrator server
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McAfee
®
Agent 4.8.0 Product Guide
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