Red Hat NETWORK PROXY 5.3.0 - Guia do Utilizador descarregar pdf (Página 261)

To Resolve the Problem

1. Open a command prompt.

2. Navigate to the C:\Program Files\VMware\VCM\AgentData\protected directory, and delete

these two files: ECMv.csi.pds and ECMv.csi.pds.lck.

3. Execute the following command: GenerateAgentProxyKeys.cmd.

4. Verify that the following files were generated:

<machine>_securecomm_public_key.txt

<machine>_ssh_public_key.txt

5. From the command prompt, execute the following command: DatabaseUploadKey.cmd

<machine>_securecomm_public_key.txt (where <machine> is the name of the Agent Proxy

machine).

For more information about generating key pairs on the Agent Proxy Machine, see Chapter 6.

Resetting the Required Secure Channel (SSL)

When using SSL on the VCM collector, the following settings must be configured for VCM to work

properly with SSL:

Web.config file in the WebConsole directory

Require secure channel (SSL) setting in IIS – for the VCM virtual directory

IIS HTTP string http or https Database setting in VCM

When upgrading the Collector, the Require secure channel (SSL) check box in the VCM virtual directory

properties may become unchecked. This problem can occur on a VCM Collector that is using SSL, when all

of the settings listed above have been configured.

After upgrading VCM, log in and verify whether https is still required. If not, confirm that the settings to

the Web.config configuration file, the VCM virtual directory, and the IIS settings are correct by using the

procedures described in the sections below.

Updating the Web.config Configuration File

To modify the Web.config file, follow these steps:

1. On the Client/Collector machine where the SSL Certificate was issued, navigate to C:\Program

Files\VMware\VCM\WebConsole.

2. Locate the Web.config file using Internet Explorer. Disable the read-only check box so that you can

save the file by right-clicking the file, select Properties, and then uncheck the read-onlycheck box. Click

OK.

3. Open the Web.config file using Notepad.

4. In the Web.config file, search for the following tag:

<add key="WebConsole.ReportingServices.ReportingService"

value="https://COLLECTORNAME/ ReportServer/ReportService.asmx"

5. Verify that the URL listed after value begins with https instead of http.

Troubleshooting Problems with VCM

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Red Hat NETWORK PROXY 5.3.0 - Guia do Utilizador Página 261