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CAICCI Stops Responding on AIX Nodes (AIX only)

16 Release Notes

CAICCI Stops Responding on AIX Nodes (AIX only)

Symptom:

The CAICCI remote daemon process (ccirmtd) and the rmtcntrl status command stop

responding on AIX 5.3 or 6.1 nodes.

Solution:

To solve this problem, do the following:

1. Issue the following command at the command prompt:

awservices stop

The awservices stop.

2. Open the atservices.ini file that is located at the following path:

$AGENTWORKS_DIR/services/config

3. Add the UniqueAddress parameter in the awservices block as follows, and save the

file:

UniqueAddress=1

Notes:

■ You must set the UniqueAddress parameter to 1 on the manager when you

have two or more agent nodes sharing the same internal IP address. These

nodes likely have multiple IP addresses and were discovered into the MDB

using different IP addresses. However, these systems still advertise all IP

addresses to the manager.

■ If you set the UniqueAddress parameter to 1, the manager does not add

duplicate IP addresses for different nodes into the cache.

4. Issue the following command:

awservices start

The awservices start.

Example: Add awservices

This example adds a unique address to the existing awservices:

Start=1

Stop=0

Transport=awm_qiksoc

BootDelay=2

StartDelay=2

UniqueAddress=1

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